This research group aims to further improve the safety of large-scale complex systems, including those in the aviation field, and works closely with airlines and other organizations to conduct academic research on "resilience," which is the key to realizing Safety-II. We conduct practical research that goes beyond knowledge. Below are some of the research actually being conducted in this group.
Takahashi Lab has been conducting research on aviation-related human
factors for over 10 years. In our early research, we worked with current
ANA pilots on aircraft cockpit interfaces. After that, We shifted the
focus of my research to the field of air traffic control, and are
conducting research in collaboration with active air traffic
controllers. Although those of us who conduct research are required to
have a high level of knowledge regarding air traffic control, the
content of our research is not merely academic research, such as
proposing a system that is highly evaluated as being usable for on-site
education. We conduct practical research that goes beyond human factors
in air traffic control. These issues are very important to protect air
safety, but there is a shortage of human resources.
Would you also
like to study air traffic control at Takahashi Lab?
Through joint research with Japan Airlines Co., Ltd., we are developing a new safety monitoring program called "ROM (Resilience Operation Monitoring)" based on a new safety concept called Safety-II. Traditionally, we have focused on "events that did not go well", but by focusing on and analyzing the actions that were the cause of "successful events", which are the majority of daily operations, we are researching new approaches to safety that aim to achieve higher levels of safety by increasing success.
Safety-II emphasizes resilience, which is the positive human contribution to safety and the ability to do so. Using interviews and qualitative research methods, we will systematize and visualize the competencies for resilience possessed by flight crew members (pilots), and utilize the knowledge gained from this for future education and training, and ultimately for even safer flight operations. We are conducting practical research aimed at achieving this goal.
Using a team task simulator (ASSIST) modeled after air route control operations, we are conducting research to experimentally clarify the characteristics of teams that can respond resiliently to various types of fluctuations. By focusing in particular on team communication and clarifying the relationship between the quantity and quality of information sharing between team members and team performance, we will contribute to further improvements in education and training programs for complex systems operated by teams.
As a safety measure for various complex systems, "prevention of failures from recurring" has been emphasized. It is of course important to prevent safety-related failures, but if the pursuit of higher safety leads to the creation of an organizational culture where even the smallest failures are not tolerated, employees will not have the opportunity to learn from small failures and improve their skills. Will it really lead to further improvements in system security? Does it really contribute to maintaining system safety under various conditions, including unexpected events? In this study, as a first step toward answering these questions, we used a unique task simulator to study the impact that differences in tolerance for failure have on the flexibility of skills acquired through education, training, and experience.